Shipping & Returns

 
Returns Policy

Change of mind? No problem. You may return your order within 30 days of delivery for a full refund or Store Credit or exchange or Gift Card which ever option you wish to choose - it is hustle free.  

If you wish to return the open and/or used items, you can still return for a full refund but the product must be returned in the original packaging and must not be used more than 25% of the product content. If the product has been used more than 25% of the content, it is not qualified for return.

If you need to return an item/s, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions on how to return items.

If return of goods are due to a faulty product or fault of our  own then we will refund the shipping cost in the same payment method you ordered the goods. Otherwise you may be liable for shipping cost

All refunds will be processed in the same payment method you ordered the goods.

 

  

Shipping

Shipping within Australia:

All orders over $60, Free shipping is applicable anywhere in Australia. Otherwise $10.00 Shipping cost will be applicable. However when there is a Free Shipping Promotion, Free Shipping anywhere is Australia is applicable. 


International Shipment:

We can ship to virtually any address in the world and shipping cost is calculated at the time of your order using AustPost service. If the order is over AU$399.00, Free shipping is applicable.


All international orders will be calculated without GST (local Goods & Service Tax) but the buyer is subject to import duty and  tax if applicable.

 

Upon confirmation of payment, your order will be dispatched within 24 or 48 hours.
You will receive a confirmation email with a tracking number once your order has been processed and dispatched.

Any questions? Please email us using Contact Us page